Shipping Policy
Shipping Locations
We currently ship to:
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All 50 U.S. states, including Alaska and Hawaii
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All Canadian provinces and territories
Processing Time
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All orders are processed within 1–3 business days.
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Orders are not shipped or delivered on weekends or holidays.
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In case of high order volume or delays, we will notify you via email.
Shipping Rates & Delivery Estimates
| Destination | Order Value | Shipping Cost | Estimated Delivery Time |
|---|---|---|---|
| United States | Under $150 | Calculated at checkout | 3–7 business days |
| United States | $150 and up | Calculated at checkout | 3–7 business days |
| Canada | Under $150 | Calculated at checkout | 5–10 business days |
| Canada | $150 and up | Calculated at checkout | 5–10 business days |
Note: Delivery times are estimates and may vary depending on your location and external factors (e.g. customs, weather, courier delays).
Shipping Carriers
We use trusted carriers such as:
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USPS, UPS, and FedEx (USA)
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Canada Post, UPS, and FedEx (Canada)
You will receive a tracking number via email once your order ships.
Customs, Duties, and Taxes (Canada)
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Customers in Canada are responsible for any applicable customs fees, duties, or taxes.
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[Your Company Name] is not responsible for delays caused by customs.
Order Issues & Lost Packages
If your order is delayed, lost, or arrives damaged:
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Contact our support team at [Your Email Address]
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Include your order number and shipping details.
We’ll do our best to resolve the issue promptly.
Contact Us
For any shipping-related inquiries, please contact us at:
📧 [markonetradersltd@hotmail.com]
📞 [6472413888]
📍 [4640 Queen St, Niagara Falls L2E 2L6 Canada]